Answers · Account, privacy & support

What is Voice ID?

A short recording that lets Viva confirm later interviews are yours. Optional, and never used for grading.

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Voice ID is about twenty seconds of you reading a short passage. Viva keeps that sample so it can check that the person in each later interview is you. You are asked on a screen of its own, and you can say no.

The whole choice is yours: set it up, or say no thanks.

It is never used for grading. It only tells your instructor whether the voice matched.
It is never sold. The sample goes to one provider that runs the comparison for Viva, and to nobody else.
It is deleted when its purpose is served, 90 days after your account closes, or 3 years after you last used Viva, whichever comes first.
It protects your grade: if anyone ever questions whether you sat your own interview, the match settles it.

You see the screen when you first join Viva, and again before your first interview if you have not answered yet. If you said no, Viva offers it once more before each new assignment, on the same screen. Whatever you choose there, your interview opens right after.

Saying no costs you nothing

If you decline, your instructor is notified automatically so they can confirm who you are another way. Your grade is not affected and you are not treated as suspicious. Declining is a choice the policy gives you, not a problem.

You can change your mind either way

Said no and want it after all? Settings has a Set up Voice ID button, and the screen before your next assignment offers it again. Said yes and want it gone? Turn it off in Settings and the recording is deleted right away.