Answers · Credits & billing
What is a credit and how does the credit system work?
One credit is roughly one interview minute. Nothing else in Viva costs anything.
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Credits are how Viva prices the conversation.
| Action | Credits |
|---|---|
| A standard interview | 1 per minute of interview length |
| An image-based question | 1 extra for the interview |
| A practice interview | Charged like a normal interview |
| A retry or a mastery-loop attempt | Charged like a normal interview |
| Classes, assignments, students, reports, co-instructors | Free |
A 10-minute interview does not always cost 10 credits. Adaptive interviews end when the conversation is done, and you are charged for what actually ran.
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- 1Credits used against your allowance.
- 2What that means in interviews, at a typical length.
This is one page of the documentation inside Viva.
Instructors get the rest — the walkthroughs, the screenshots, and Ask Viva, which finds the right page from a typed question.
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